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A warning appears stating that there are transactions that have not been retrieved into the payroll run. How do I find and handle these?

This article describes how to find and handle transactions that have not been loaded into the payroll run from a file.

After importing transactions via an import file, you may see a warning that there are transactions that have not been loaded into the payroll run in a notification.

You may also see a warning triangle next to the field Action for transactions via file when you go to Payroll run > Complete to import transactions.

Find the transactions that have not been imported:

  • Go to Actions processed > Service routines > Downloaded original transactions for payroll runs.

  • Clear any selection in the "Payroll transfer" field to find the transactions.

  • Tick "Show only not retrieved for payroll run".

Address the transactions that have not been imported:

  • Correct and re-import: If the transaction should be included in the payroll, correct the error (e.g. incorrect information in the file) and import the file again.

  • Manual registration: If you cannot re-import the file, register the transaction manually in the payroll run.

  • Delete the transaction: If the transaction should not be included in the payroll, delete it by clicking the cross on the row. This deletes the warning in the payroll run.

  • To delete several or all rows, you can tick one box, or alternatively select multiple rows in the left column.

Please note: This article is AI-translated. This means that linguistic errors or misunderstandings may occur.