⚙️My bank says we must change the bank file format – How do I change the bank file format in HRM Payroll?
Are you changing your file format? Contact your bank for information and any new agreement. Then configure the settings in Flex HRM and make sure to test the file with your bank.
How do I change the format?
If you have received information from your bank that you need to change file format, there are a few steps you can take:
- Contact your bank
The first step is to ensure that you have all the information from the bank regarding the format change. By when must the format be changed at the latest? What does the new format look like? Does the bank offer several different ISO formats for payroll payments? Which one applies to me? How do I contact the bank if I have questions about the change? - New agreement with the bank?
Some banks require that you sign a new agreement for the new format (new business). Check with your bank to see what applies to you. - Book a consultant or do it yourself?
In the article How do I make settings for bank files in the ISO 20022 Pain.001 (XML) format in HRM Payroll? you will find information about how to make the settings in Flex HRM to set up the new format. If you feel uncertain, you have the option to book help from a Flex consultant. Bear in mind that, in such a case, you should allow plenty of time. - Configure the settings in Flex HRM
Once you have all the information from the bank, it is time to configure the settings in Flex HRM. You should plan to do this well in advance of submitting the first live file so you have time to verify that the file is correct. Do not expect it to be right on the first attempt. See the separatearticle for the settings depending on the bank. - Test
Before you send the first file for a live payroll payment, most banks have procedures for how you should test the new file. When making the change, you should therefore have a dialogue with your bank about how the testing should be carried out. It is also a good idea to have a backup plan with your bank in case there are problems with the new format. For example, is it possible to use the old file for another month?
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How do I make settings for bank files in the ISO 20022 Pain.001 (XML) format in HRM Payroll?
Please note: This article is AI-translated. This means that linguistic errors or misunderstandings may occur.